Skills & Competencies for Traffic Supervisor

Traffic Supervisor job profile

JOB SUMMARY for Traffic Supervisor

Supervises employees who make deliveries to and from specified locations.

JOB RESPONSIBILITIES for Traffic Supervisor

Oversees transportation activities including route assignments, route delivery, and account processing. Schedules drivers and assigns routes to maximize productivity and ensure compliance with DOT regulations and company rules.

Traffic Supervisor SALARY RANGE

BASE 50%
$88,084
TOTAL 50%
$92,317
Job Level
M00
Job Code
MM18000120
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Traffic Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Traffic Supervisor skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Traffic Supervisor

1 Job Family Competencies – Operations Management
Proficiency Level -2
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
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Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
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Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with executives to establish objectives for the expansion of business relationships.
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Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
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2 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Adheres to safety management standards to maintain a compliant work environment.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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3 Traffic Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Traffic Supervisor
Proficiency Level - 4
5 Competency for - Traffic Supervisor
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Traffic Supervisor

1 Core Competencies – Customer Focus
Proficiency Level -2
Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Lists the benefits of having a customer-focused organization.
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Level 2 Behaviors
(Light Experience)
Supports the management in developing customer engagement processes.
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Level 3 Behaviors
(Moderate Experience)
Uses customer feedback to help management improve products and services.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the process of innovating the client service model and service standards.
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Level 5 Behaviors
(Mastery)
Promotes organizational activities that build rapport and cooperative relationships with customers.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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3 Traffic Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Traffic Supervisor
Proficiency Level - 4
5 Competency for - Traffic Supervisor
Proficiency Level - 5

Summary of Traffic Supervisor skills and competencies

There are 0 hard skills for Traffic Supervisor.
9 general skills for Traffic Supervisor, Operations Management, Safety Management, Delivery Management, etc.
8 soft skills for Traffic Supervisor, Customer Focus, Planning and Organizing, Leadership, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Supervisor, he or she needs to be proficient in Customer Focus, be proficient in Planning and Organizing, and be proficient in Leadership.

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